Key ideas:
- The necessary skills of healthcare managers involve planning, organizing, implementing, monitoring, and evaluation skills.
- Management skills are focused on the use of organizational resources but they also have to center on the mobilization of the members of the organization.
- The good healthcare manager provides trust and confidence to staff and appreciates staff efforts.
- Communication and critical thinking skills, relational and organizations skills for healthcare management, were seen as essential competencies for development.
- Additional skills to manage subordinates and coordinate with top-level managers is necessary: like self-awareness, change management, and conflict resolution.
- Clarity on the roles and responsibilities of existing and new professionals working in healthcare is necessary.
- Interprofessional healthcare management can resolve the issue of superiority and inferiority among healthcare professions – medicine, nursing, allied health including laboratory and pharmacy, among others. It reinforces humility and teamwork while acknowledging the importance of each profession for the improvement of health.
- If a healthcare manager knows how to lead himself, it then becomes easier for him/her to familiarize and knowing more both the members and the organization well.
- Well-managed staff can lead to well-managed patients.
- Management skills can impact positively on patients’ health outcomes.
- Healthcare management is a profession
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